Privacy Policy
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Introduction
At Transfix Inc., we attach great importance to respecting your privacy and protecting your data. This Privacy Policy describes our privacy practices in relation to the activities listed below. In accordance with your rights, we inform you about how we access, collect, store and otherwise process information about individuals. In this Policy, “Personal Data” means any information which, alone or combined with other available information, allows a person to be distinguished. We are committed to protecting your privacy in accordance with the highest level of privacy regulations. As such, we respect the following obligations:
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Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws
Scope
This Policy applies to all websites and domains of Transfix inc. It does not apply to third-party applications, websites, products, services or platforms that can be accessed through links (not from Transfix Inc. that we may provide to you. These sites are not owned by us, are operated independently of us, and have their own separate privacy and data collection practices. Any Personal Data you provide to those websites will be governed by the website's own privacy policy. applicable third party. We are not responsible for the actions or policies of these independent sites, or for their content or privacy practices.
Processing activities
This Privacy Policy applies when you interact with us in any of the following ways:
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Use our app and services as an authorized user
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Visiting one of our websites containing a link to this Privacy Policy
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Receiving communications from us, including newsletters, emails, calls or texts
2. Personal data we collect
When you make a purchase or attempt to purchase, we collect Personal Data as part of your order information.
This data includes:
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Your account information such as your name, email address and password
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Payment information such as your billing address, telephone number, credit or debit card or other payment method
We additionally collect the following personal data:
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Demographics including age, gender
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Financial information, including credit card numbers
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Purchasing information specifically if personalized or unique
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Mobile device specific identifiers such as make and model, IMEI, and phone number
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Location data
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Work-related information such as your occupation, job details
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Other personal data
If you provide us or our service providers with Personal Data about other individuals, you represent that you have the authority to do so and agree that it will be used in accordance with this Privacy Policy. If you believe that your Personal Data has been wrongly provided to us or in order to otherwise exercise your rights in relation to your Personal Data, please contact us using the contact details provided in the Contact Us section below.
Devices and usage data
When you visit a Transfix Inc. corporate website, we automatically collect and store information about your visit using browser cookies (which we send to your computer) or similar technologies. You can configure your browser to refuse all cookies or to be notified when cookies are sent. The Help functionality of most browsers will provide you with information on how to accept or disable cookies or how to be notified when you receive new cookies. If you do not accept cookies, you may not be able to use certain features of our Service. We therefore recommend that you do not deactivate them.
We also process information when you use our services and products. This information may include:
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Login information
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Device ID
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Your IP address
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Timestamps
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Authentication records
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Location Information
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The individual products you view
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The terms you enter or web searches that directed you to our site
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Your time zone
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Other operational data
Data we collect from third parties
We may receive your Personal Data through third parties such as companies that subscribe to Transfix Inc. business services. partners or other sources. This information is collected by third parties, not our company, and is subject to the applicable third party's own separate privacy and data collection policies. We have no control over the way your Personal Data is processed by third parties and do not intervene in this regard. You always have the right to review and correct this information. If you have any questions, please first contact the relevant third party to obtain further information about your Personal Data. If it does not respond to your request in accordance with your rights, you can contact the Corporate Data Protection Officer Transfix inc. (see contact details below) to enable us to help you in this area.
Our websites and services may contain links to other websites, applications and services operated by third parties. The information practices of these other services or social media networks that host pages on behalf of our brand are governed by the privacy statements of these third parties, which you should consult to better understand their privacy practices. private life. Purpose and legal basis for processing your Personal Data We collect and use Personal Data about you with your consent to provide, maintain and develop our products and services, and to understand how to improve them.
These goals include:
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Delivery of your product or service
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To fulfill orders, including electronic or non-electronic shipments
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Creating a safe and secure environment
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To verify or authenticate your identity; And
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To prevent and investigate security incidents such as security breaches, attacks and hacks
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The supply, development and improvement of our products and services
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Delivery, maintenance, debugging and improvement of our products and services.
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Provision of access to Transfix inc. business services. and account creation
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Provision of technical and customer assistance
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The organization and provision of services and products
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Sending newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions that are carried out by us or organized on our behalf; And
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Organizing events or registering participants and scheduling meetings for events
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When we process your Personal Data to provide a product or service, we do so because we need to fulfill our contractual obligations. All of the above processing is necessary, for the purposes of our legitimate interests, to provide the products and services and to cultivate our relationship with you and protect our business against fraud, for example. We will ask for your consent before we begin our provision of services. We will ask you again if there is a change in the type of data collected. As part of our contract, if you do not give us your consent, certain services may not be made available to you.
Third-party tools
We use these third-party tools to store your information:
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Wix
Sharing and Disclosure
We will share your Personal Data with third parties only as set out in this Policy or specified at the time of collection. We also use Google Analytics to help us understand how our customers use the Site. You can find out more about how Google uses your Personal Data by clicking here:
You can also choose not to receive cookies from Google Analytics by clicking here:
We may also use your Personal Data to provide you with targeted marketing through advertisements or communications (such as newsletters). To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) information page at:
You can also choose not to use some of these services by visiting the Digital Advertising Alliance portal at:
Legal requirements
We may use or disclose your Personal Data in order to comply with a legal obligation, in response to a request from a public authority or government body or in the context of legal proceedings, to prevent bodily harm or other death, or to protect our property rights. Where possible and practicable, we will notify you of any such disclosure in advance.
Service providers and other third parties
We may use a third party service provider, independent contractors, agencies or consultants to provide our products and services, and to help us improve them. Service providers may be located in or outside the EEA. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others, but only in order to maintain and to improve our products and services. For further information on the recipients of your Personal Data, please contact us using the contact details provided in the Contact Us section below.
3. Cookie Policy
What is a cookie ? A cookie is a small information file stored by your browser on your device. The information it consists of is usually shared with the owner of the site, as well as with potential partners and third parties linked to the company. The collection of this information may be used for the operation of the site and/or to improve your browsing experience.
How do we use cookies? We use the following types of cookies to optimize your browsing experience on our site:
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Strictly necessary. Our services are presented in the form of a web application, their functioning depends on certain necessary cookies.
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Preference
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We use preference cookies to better remember how you use our services.
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Some cookies are used to personalize content and offer you an experience better suited to your needs. This is how, for example, we could use location to inform you of services and offers offered in your region.
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Analyzes
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We collect analytics data about the types of people who visit our site, with the aim of improving our services and products.
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Marketing targeting
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We share cookies with third-party advertisers and/or partners to find ways to provide you with a personalized marketing experience.
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We also allow third party partners to place their own cookies on our website.
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4. Retention and deletion
We will only retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected and to the extent required by applicable law. When we no longer need your Personal Data, we will delete it from our systems and/or take the necessary measures to ensure its anonymity.
5. Your rights relating to your Personal Data Depending on your geographic location and citizenship, your rights are subject to local data protection regulations. These rights may include:
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Right of access (PIPEDA, GDPR Article 15, CCPA, LGPD)
You have the right to request a copy of the personal data concerning you that we process.
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Right of rectification (PIPEDA, GDPR Article 16, LGPD)
You have the right to obtain the rectification of incomplete or inaccurate personal data concerning you that we process.
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Right to portability (PIPEDA, GDPR Article 20, LGPD)You have the right to obtain the personal data about you that we hold in a structured electronic format and the right to transmit that data to another controller, where (a) it is personal data that you hold to us you have provided, and (b) if our processing of this data is based on your consent or is carried out in order to perform a contract concluded with you or with the third party who has subscribed to Transfix inc.
Withdrawal of consent
If you have given your consent to our processing of your personal data, you have the right to withdraw it at any time, free of charge, just as when you wish to unsubscribe from marketing communications that we send you. If you wish to withdraw your consent, please contact us using the contact details at the bottom of this page.
How to exercise your rights
You can request to exercise any of these rights relating to your personal data by sending your request, clicking on the Next button below.
To protect your privacy and for your security, we may, at our discretion, ask you to prove your identity before providing you with the requested information.
6. Changes
We may modify this Policy at any time. If we make changes to it, we will post an updated version of it on this website. When you use our services, you will be asked to review and accept our Privacy Policy. In this way we can register your acceptance and notify you of any future changes to this Policy.
7. Complaints
If you have a complaint about this Policy or any part of your personal data that we hold, please contact us using the form below. If you are not satisfied with this approach, you will need to make a complaint to the local data protection authorities.
8. Contact us
To request a copy of your information, unsubscribe from our email list, request deletion of your data, or ask a privacy question, we have a simple process in place:
Make a data request
Entreprise Transfix inc.
Write to us at:
Responsible for corporate data protection Transfix inc.
100 rue Prévost, Boisbriand, Québec. J7G 2S2